WELL · Advisory

WELL certification support

We manage a WELL project from registration to award: strategy, documentation, performance testing coordination and IWBI review, so your facilities team is not carrying it alone.

Who this is for

  • Occupiers who have decided to pursue WELL Certification
  • Project teams delivering a new fit-out
  • Facilities teams without in-house WELL experience
  • Organisations preparing for recertification

How this fits our independence policy

WELL advisory can be combined. You can engage us for the feasibility assessment, the indoor air quality audit and certification support together. The independent checks come from on-site testing by an approved Performance Testing Provider and from IWBI's project review.

Our independence policy

What we do

  1. Register and set strategyRegister the project with IWBI and agree the scorecard and target level.
  2. Integrate with design and operationsWork with your architects, MEP engineers and facilities team on each targeted feature.
  3. Draft policiesWrite the operational policies WELL requires, ready for your organisation to adopt.
  4. Prepare documentationCompile and upload the evidence for every feature on the scorecard.
  5. Coordinate performance testingSchedule the approved Performance Testing Provider and prepare the space for testing.
  6. Manage review to awardRespond to reviewer comments through to the award decision.

What you receive

  • Project registration and an agreed scorecard
  • A documentation library organised by WELL feature
  • Policy documents ready for adoption
  • A performance testing plan and site preparation checklist
  • Responses to every reviewer comment
  • A recertification calendar

Standards and frameworks referenced

  • WELL v2

WELL Certification is awarded by IWBI, with project review through GBCI. On-site performance testing is carried out by an approved Performance Testing Provider. We provide advisory, documentation and submittal management. WELL certifies projects and spaces, not products or companies.

Typical sequence

Every engagement is planned around your deadline. You receive a dated plan with the written scope.

  1. Register
  2. Integrate
  3. Document
  4. Test
  5. Award

Related services

WELL feasibility and gap assessment

Scorecard modelling against WELL v2, achievable level, cost to achieve and a feature-by-feature gap register with owners and timelines.

Service details

WELL Performance Rating support

Testing protocols, data collection and performance verification submission for organisations demonstrating measured, ongoing results.

Service details

WELL Health-Safety Rating support

Policy development, documentation and award support for the WELL Health-Safety Rating — operations-led, no on-site testing required.

Service details

Where we deliver

  • India
  • UAE

Frequently asked questions

Who carries out the on-site performance testing?

An approved Performance Testing Provider. We schedule the testing and prepare your space so it is ready on the day.

How long does WELL certification take?

It depends mainly on when the space is complete enough for performance testing. We give you a dated plan at registration.

Can you guarantee a certification level?

No one can. We target a level the feasibility work shows is achievable and track every feature against it.

What happens after the award?

WELL Certification has to be renewed through recertification. We hand over a calendar of the policies, testing and records that keep it current.

Request a scoping call

Tell us your sites, markets and deadline. We reply with a written scope.